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FormFill F.A.Q

FormFill doesn't seem to print in the right place on my electrical installation certificate page 1.

The program currently supports both versions of the electrical installation certificate, which are the single signature version, and the older multiple signature version. The program selects the single signature version as a default, but this can be changed from the program manager under the list of the certificates. Simply click on the last column labelled single signature, and a drop down list should appear, simply select the type of electrical installation certificate you are using, and double click on it.

I can't get my test instruments to 'stay in', in the user defaults screen.

You need to use the 'enter' or 'return' key, after you have typed in the number. The information will disappear if you click with the mouse.

The program comes up with an 'I/O Error' when I try to install it.

This because you are running windows 2000 or NT, where the operating system is installed to a directory other than 'windows'. The solution is to create a directory on your hard disc called 'windows' and run the setup program direct from the path 'D:\ff_v2\setup.exe' (where D: is the letter of your CD-ROM Drive).

How do I change the colours on the complete certificate printouts?

Simply select 'Customise' from the 'setup' drop down menu, and select the colours you want from the windows palette. Please note that the changes will not take effect until you reload the certificate.

When updating over the internet, I get an error message saying 'cannot create output file'.

This is because the program is still open when you are trying to overwrite the file. Reboot your computer, then click on 'start' then 'Run'. Type into the box 'C:\program files\FormFill\apupdate.exe' and click 'OK'. When the WinZip dialogue box appears, leave the 'unzip to' path as the default and click 'unzip'.

I have my own logo already as a picture, how do I add it onto the custom printed forms?

Simply save your logo with the filename 'logo' as a windows bitmap (.bmp) in the 'C:\Program Files\FormFill' directory.

I received an upgrade and now my software doesn't print the 'Endorsed Software' or the program version in the boxes at the top of the form. Why not?

As of January the 1st 2005, the NICEIC removed endorsement from all programs previously endorsed and announced that they would not be endorsing any future software products. You can read the NICEIC's full statement regarding software endorsement here.

My NICEIC enrolment number doesn't print out onto the custom printed forms, there isn't even a box for it. How do I put it on the form?

As the custom printed forms are not NICEIC forms we are unable to print NICEIC specific details onto these forms. We suggest that you add you NICEIC enrolment number as part of a custom company logo, or at the end of your company name in the user default.